Customer Feedback

We are proud of the professional way in which we endeavour to meet the needs of all our clients and we welcome your feedback on the service provided by ourselves.

We are registered with

The UK's Largest Customer Review Website for the Property Industry

allAgents collate reviews from clients throughout the country and provide ratings on national, regional and local levels.

allAgents also make annual awards for the best agents and Valentines are pleased to announce that Deborah Valentine won the gold award for the best agent in the OL2 area, click here for further details. This follows on from Deborah’s similar success in 2014.

Complaints Procedure

Should you be unhappy with any aspect of our services we would welcome an opportunity to discuss the situation in person so that we may resolve any issues promptly. There is a formal process for dealing with complaints and you can access details of this formal procedure below